Information We Collect
When you request a free estimate through our website, we collect the following personal information:
- Full name
- Email address
- Phone number
- City or location
- Project details you provide
We also automatically collect non-personally identifiable information through Google Analytics, including pages visited, time on site, browser type, and device type.
How We Use Your Information
- To respond to your estimate request and schedule an appointment
- To communicate about your project, pricing, and scheduling
- To improve our website and services based on usage patterns
- To send follow-up communications related to your inquiry
Information Sharing
We do not sell, trade, or rent your personal information to third parties. Your information may be shared with:
- Granite Garage Floors corporate (our franchise parent) for appointment coordination
- Service providers who assist in operating our website (hosting, analytics)
- As required by law or to protect our legal rights
Data Security
We implement industry-standard security measures to protect your personal information, including encrypted data transmission (HTTPS/TLS), secure database storage, and access controls. However, no method of transmission over the Internet is 100% secure.
Cookies and Tracking
We use Google Analytics (GA4) to understand how visitors interact with our website. Google Analytics uses cookies to collect anonymous usage data. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
We also use Vercel Analytics for performance monitoring, which collects anonymous page view data without cookies.
Your Rights
You may request to access, correct, or delete your personal information by contacting us at info@floridagranitegaragefloors.com or calling (407) 494-9403. We will respond to your request within 30 days.
Children's Privacy
Our website is not directed at children under 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, contact us at:
Granite Garage Floors Orlando
Phone: (407) 494-9403
Email: info@floridagranitegaragefloors.com